Darling Glamarish Girl, we know even our most fabulous £7-£15 finds might occasionally need swapping – that’s why we’ve made returns as easy as pairing white dresses with summer sandals! Read on for our fuss-free policy.

Our Return Promise

We accept returns within 15 days of delivery for store credit or exchange (because we’re confident you’ll find something even more glamorous). Original shipping costs are non-refundable – but we’ll cover the return shipping for exchanges!

💖 Glam Tip: That perfect £7.70 faux suede mini dress in the wrong size? Exchange it for the right fit and we’ll throw in free standard shipping on your new item!

How to Initiate a Return

  1. Email Us: Contact our style squad at [email protected] within 15 days with:
  • Your order number
  • Item(s) you’re returning
  • Reason (so we can improve our £12 halters!)
  • Whether you want exchange or store credit
  • Wait for Instructions: We’ll reply faster than mini skirts sell out (usually within 24 hours) with return authorization and address
  • Ship It Back: Pack items securely (use original packaging if possible) and include the completed return form
  • Track It: Send us the tracking number – we’ll monitor like it’s a limited-edition maxi skirt release!

    • Return Requirements

    • Items must be unworn, unwashed with tags attached (as pristine as our chiffon pieces arrive)
    • Original packaging preferred (we’re eco-conscious like our bamboo fiber white dresses)
    • Include the completed return form (we’ll email this with your authorization)

    Refund Timeline & Methods

    Once we receive and inspect your return (with more care than we pack delicate items):

    • Store Credit: Issued within 3 business days (perfect for when those midi skirts restock)
    • Original Payment: Refund processed in 5-10 business days to your Visa/MasterCard/JCB/PayPal

    Note: Bank processing times may vary – like how some colors sell out faster than others!

    Exchange Process

    Found a better fit? Here’s how exchanges work:

    1. Follow standard return steps above
    2. Specify desired exchange item(s) in your email
    3. We’ll ship your new items once return is received (with free standard shipping!)

    Non-Returnable Items

    For hygiene reasons (and because some things are just too perfect to return):

    • Final sale items (clearly marked – usually our £5 flash sale steals)
    • Swimwear with hygiene seals removed
    • Personalized items (like monogrammed mini dresses)

    Return Request Template

    Copy-paste this fabulous template to start your return:

    Subject: Return Request for Order #[Your Order Number] Hello Glamarish Angels! I’d like to return/exchange (circle one) these items from order #[Your Order Number]: – [Item Name] in [Size/Color] – [Item Name] in [Size/Color] Reason: [Fit Issue/Color Difference/Etc.] I prefer: [Store Credit/Exchange for [Specific Item]] My shipping address is: [Your Full Address] Can’t wait to continue shopping your £7-£15 wonders! [Your Name] [Your Email]

    International Returns

    Global returns follow the same policy (except remote areas where fashion hasn’t been discovered yet). You’re responsible for return shipping costs unless exchanging – then we’ll email you a prepaid label!

    Questions? Email [email protected] – we handle returns with more care than we pack your delicate chiffon pieces!

    Now go forth and shop confidently, darling – your satisfaction is as guaranteed as our hemlines! 💋